FAQ
Ebike / scooter & motorbike rental instructions
Where every Mile is a Smile
scooter return procedure
Return back the bike to SYD car king Alexandria office
Book online and return back on service station in many suburbs
Extra charges depends on distance will be applied if Customer request tow back service
Scooter Service And Service Booking
Honda Dio needs service every 3000km
to keep in good condition, fail to do
service on time you will face $200 fine,
For service booking:
Directly visit SYD Car King Office to
service the scooter without prior booking
Book from website
https://sydneycarking.com.au/
book-a- service/
Call hotline 02 4086 5888 to make
an appointment
How To Use The Key?
1. Turn the first stage to the right and press
"SEAT" to open the trunk.
2. Rotate the second stage to the right to
power on.
3. Place the handle of the scooter to the far
left, push the key in, and turn left to lock
the front handle of the scooter
Q & A
Which type of petrol do I need for the scooter?
Premium Unleaded 98 is the ONLY fuel you can use, different petrol can damage the engine and if something happens driver have to pay engine repair cost $800.
If I lost the key, what should I do?
Call road assistance on 02 4086 5888, will deliver backup key for you (cost $100)
If my scooter breaks down in the middle of the road, what should I do?
Leave the scooter in a safe place and Call road assistance on 02 4086 5888, our mechanical team will assist you.
If I can't start the scooter, what should I do?
Turn on the power ➡Remove stand➡ Hold the brakes Press the start button. Keep the motor running for more than 10 seconds, stop for 3 seconds and try again.
Repeat the above steps, if it doesn’t start, please wait for 10 minutes and try again.
Repeat the above steps, if it doesn’t start, please wait for 10 minutes and try again.
In case of an accident what should I do?
Driver needs to come to SYD car king office to fill the incident report in order to start the insurance claiming process.
Following information will be required:
1. Third party’s driver license.
2. Third party’s plate number.
3. Third party’s phone number and E-mail address.
4. Incident happened time and location.
5. Both sides damaged parts.
6. If reported to police – police reference number.
Following information will be required:
1. Third party’s driver license.
2. Third party’s plate number.
3. Third party’s phone number and E-mail address.
4. Incident happened time and location.
5. Both sides damaged parts.
6. If reported to police – police reference number.
ALL CASH CHARGES
- account set up fee - $2.43
- transaction fee - $1.43
- penalty extra charge - $10/bill
Please Make Sure That The Scooter Is Kept Safely At All Times
$1000
A rider 25 years of age and overwith minimum 2
years riding experience
$1500
A rider 25 years of age and over with less than
2 years riding experience
$1500
A rider under the age of 25 years
$1700
A rider under the age of 25 years with less than
2 years ridingexperience
$2000
A rider who lose scooter need to pay
How Our Service Works
Rent A Bike: Required
Documents (Soft Copy)
Passport
Driver's License
(International license is
acceptable & LAMS approved)
Rent Procedure
Call Hotline:02 4086 5888 to book
Website: www.sydneycarking.com.au
to book
Come to SYD office directly: 5-7
Bourke road Alexandria NSW 2015 Sign
contract inspect the bike and get it.
Scooter Return Procedure
Two weeks' notice is a must when you
return the scooter
You can give 2 weeks' notice via:
Call hotline: 02 4086 5888
Important Facts
You and any authorized rider must pay all tolls, speeding and traffic fines and infringements as well as
any fines or charges imposed for parking or using the Scooter/ebike or release of the Scooter/ebike if it
has been seized by a regulatory authority.
In case if you disobey contract's terms and return the bike before agreed date bond will be taken as a
fine payment.
Please make sure that you go through all terms and conditions before you sign the agreement.
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